FAQ

Q: Who is Athena Shop designed for?

A: Athena Shop caters specifically to performance automotive enthusiasts who demand precision-engineered components for their builds. Our customers range from weekend racers to professional builders working on BMW body kits, engine upgrades (like our camshafts & pulleys), and custom modifications (including arch extensions and canards).

Q: What makes Athena Shop different from other automotive parts retailers?

A: We combine enthusiast-grade product curation with precision shipping solutions. Just like we carefully select each component in our 300V series or cooling systems, we’ve engineered our delivery process to meet the needs of builders who can’t afford delays.

Q: Do you offer technical specifications for your performance parts?

A: Absolutely. Each product page includes detailed specifications. For specialized components like bearings, belts, or downpipe & decats, you’ll find material composition, compatibility information, and installation notes. Need more? Email our enthusiast team at [email protected].

Q: How do I know if a bodywork component will fit my vehicle?

A: Our BMW Body Kits and other bodywork products list compatible models and years. For custom applications (like universal crash bars or bonnet strut kits), we provide dimensional drawings and our team can advise on modifications.

Q: Are your additives & accessories compatible with all vehicle types?

A: Most are universal, but some performance additives have specific applications. Check product descriptions or contact us for guidance matching additives & acc to your engine setup.

Q: What payment methods do you accept?

A: We accept all major credit cards (Visa, MasterCard, JCB) and PayPal for secure, enthusiast-friendly transactions.

Q: Is my payment information secure?

A: Absolutely. We use enterprise-grade encryption and never store your full payment details. Our security measures are as robust as our caliper & exhaust paint formulations.

Q: Can I modify my order after placement?

A: Due to our lightning-fast 1-2 day processing, changes must be requested immediately by email. We’ll do our best to accommodate, but can’t guarantee modifications once processing begins.

Q: What are my shipping options?

A: We offer two precision shipping solutions:
1. Standard Express ($12.95 via DHL/FedEx) – 10-15 days after dispatch
2. Free Standard (orders over $50 via EMS) – 15-25 days after dispatch
Perfect for time-sensitive builds or comprehensive orders respectively.

Q: Why don’t you ship to some Asian and remote regions?

A: Some locations have import restrictions on performance components like dash 20 parts or our 300V series. We’re constantly working to expand our global reach – email us to request your region be added.

Q: How do I track my order of camshafts & pulleys?

A: You’ll receive a tracking number once your order ships. Follow your components from our Atlanta warehouse to your garage with complete visibility – just like we’d want for our own builds.

Q: What’s your return policy?

A: We offer a 15-day return window from receipt. Components must be unused and in original packaging – because we wouldn’t accept less for our own projects. This applies to everything from clear cam gear covers to complete bodywork packages.

Q: My catch can arrived damaged – what now?

A: Contact us immediately at [email protected] with photos. We’ll rush a replacement with the same care we’d expect for our own cooling system components.

Q: Do you offer warranties on performance parts?

A: Most components include manufacturer warranties (varies by product). Our team can provide specific warranty details for items like bearings or arch extensions before purchase.

Q: I need installation advice for my bonnet strut kits – can you help?

A: Absolutely. Our team includes fellow builders who’ve installed everything in our catalog. Email us at [email protected] with your specific questions about accessories & fittings or any other components.

Q: Can you recommend complementary parts for my build?

A: We love helping enthusiasts create complete solutions. Tell us about your project (whether it’s a race-spec cooling system or show-quality BMW body kit), and we’ll suggest perfect pairings from our curated selection.